www.CouponStar.co.ukwww.CouponStar.co.ukCouponstar and couponstar.com

Dear [First Name],

Welcome to the first edition of Quick Snips, an update from the world of Internet printable coupons. And there’s lots going on! New studies are released almost every day, and they all seem to agree that coupons can be a lucrative addition to any digital marketing campaign.

But don’t just take our word for it, see the overview of a recent GfK NOP study below, and get in touch for full results. Or read what Heather Boden, Brand Manager for Warburton’s thought of the nationwide campaign we ran over the summer and back to school period.

We also wanted to take this opportunity to introduce you all to big new plans for our mulitbrand platform- CouponNET. We’d love to hear what you think of our idea.

Enjoy,

Consumers Love Coupons!

In June this year we commissioned a telephone omnibus study from GfK NOP to get insight into the usage of and attitude towards coupons amongst the general population. Our five favourite findings are:

  1. Coupons are sexy: Internet printable grocery coupon users are younger, more affluent and more likely to be female than those using offline coupons
  2. Coupons are cool: 31% of those using Internet coupons started using them in the last 12 months
  3. Coupons are now: 35% are using them more than they were 12 months ago
  4. Coupons are clever: Coupons have a fundamental impact on product and brand choice, influencing the decision to buy new brands and new products
  5. Coupons are big: 58% are more likely to visit a brand’s own website if they know that coupons are available

Email marketing@couponstar.com for a full breakdown of the results.

Tesco Coupon Policy Update

Back in October, Tesco announced a fundamental change to their national coupon redemption policy and will now only accept manufacturer coupons when redeemed against the item being promoted.

Reasons for policy change:

  • Sustained pressure from the Institute of Sales Promotion and manufacturers
  • Increasing instances of coupon abuse in-store resulting in brands seeking compensation
  • Martin Lewis (Money Saving Expert spokesman) endorsing coupon misredemption

This is genuine progress for the coupon industry as well as printable coupons. Brands who have held back using coupons due to misredemption concerns should now be encouraged to trial a campaign. The change in policy has been rolled out to stores already- we spotted this notice on display at our local Tesco Express in Chiswick!

Consumers Love Coupons!

Following months of redevelopment, next year CouponNET takes a new approach and a design overhaul as it becomes www.beforelshop.co.uk. This new pre-shopping tool is based around helping consumers save time and money at the supermarket by doing some of their research beforehand. In a recent survey, more than 60% stated that they conduct research online prior to their supermarket visit, and beforeIshop aims to improve the value of this activity.

Coupons remain at the core of the beforeIshop offering, but the new site also gives you a chance to actively engage with this audience using a number of interactive tools. We now offer a variety of online engagement tools to help you with your online objectives - customer acquisition, database building, sampling, watching videos, playing games – and more!

Email sales@couponstar.com for more information and details of our attractive launch packages.

In This Issue:

Coupon Usage Research
CouponNET Relaunch
Tesco Coupon Policy Update
Case Study: Warburtons
Team Member Intro
Reader's Poll

Team Member Intro: Celeste Upshaw, Agency Relationship Manager

Celeste is one of the quirkiest members of the Couponstar Team. Let's see how she handles a few personal questions:

Where were you born?
Suffolk, but there’s nothing wrong with me physically.

What are you passionate about?
Food, Art, Music, and my cats

What are your favourite hobbies/ pastimes?
Painting/Illustration and cooking. I’m obsessed with cooking programmes.

What is your favourite album/film/ book?
I cherish all my Michael Jackson albums, and go crazy for most tracks from the 80’s.
Can I choose three films? Stir Crazy, Trains, Planes and Automobiles and You’ve Got Mail
Books: Voices in my Ear- Doris Stokes’ autobiography and It, by Stephen King.

Who would you most like to meet?
Am I allowed to travel back in time and talk to my younger self? If so I’d tell them/me to buy shares in Apple Inc. or Google and to never ever perm my/her hair.


Poll: What are you most interested in using printable coupons for?

1. Product trial and customer acquisition?

2. CRM and loyalty?

3. Improving the performance of your online marketing activities?

4. Tactical sales promotions?

5. Rewards and incentives?

Click once to register your vote. Look out for the results of our poll in the next issue of Quick Snips.

Case Study: Warburtons, Save Tons on Lunch
June – October 2009

In 2009, Lunch was on Warburtons! As more people than ever were packing a homemade lunch, Warburtons integrated an online printable-coupon programme with an on-pack promotion. With seven partner brands; Heinz, Walkers, Birds Eye, Princes, Muller, Anchor and Weight Watchers, Warburtons offered consumers over £20 million worth of coupons.

Client Objectives:

  • Reward Warburtons loyal customers
  • Demonstrate empathy in current economic climate
  • Deliver ‘stand out’ on-pack promotion and enhance consumer engagement

Customer Journey:

The promotion was communicated on-pack and consumers were driven online to enter their product ‘batch code’ and register. Consumers were then randomly provided with their prize either, £100 to spend on lunch, a free product coupon or a money off coupon. Entrants were able to securely print their coupon themselves at home or at work to redeem offline in-store or if they didn’t have a printer they were sent their coupon by post.

Heather Boden, Warburtons Brand Manager:

"Couponstar’s technology allowed us to offer a solution to fulfil our campaign objective of easily rewarding consumers with a variety of direct money off coupons from their favourite lunch time brands. These coupons were awarded through entry via our microsite with a proof of purchase from one of the promotional packs in-store. We are looking at including Internet printable coupons as part of next year’s marketing activity."

What can Couponstar do for you?
To transform your online promotions, contact us today:

Call: +44 (0) 208 996 4820
Email: sales@couponstar.com
www.couponstar.com

© Couponstar Ltd 2009

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